Shipping & Delivery Policy
In India, we serve to selected cities. Please check if we deliver to your pincode in shopping cart checkout page. If there is no courier service available in your area, we do apologise for the inconvenience caused.
We also provide international delivery to the following countries:
Australia
Singapore
UAE
UK
USA
NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders.
Shipping & Handling Charges:
Domestic Order: We provide free shipping on orders above ₹5000/- within India.
International Order: In case of order which is to be shipped outside India customer has to bear the shipping & handling charges plus any duty as applicable at the destination.
Custom Clearance: All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorised officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: “Please do not accept if the package is received in Open/ Tampered condition”. You will find the package sealed with a label saying “Opened for Customs”.
NOTE: In case of International order, customer has to pay the shipping charges at the time of placing the order. Also, custom duty & taxes levied by destination country has to be borne by the customer and needs to be paid to the logistic partner at the time of delivery. Please note that all consignments are on Delivery Duty Unpaid (DDU) basis.
Time To Deliver: The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.
Delivery Time for Domestic Orders: All In-stock items are shipped within 5-7 business days and delivered within 10-15 business days from the date of order.
All out of stock items are shipped within 6-8 weeks and delivered within 3-5 business days from the date of shipment.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days.
If you wish to expedite an order kindly email ccaracleibh@gmail.com or call +919910206348 (Mon-Fri 10-6 IST) in INDIA, and we will try our best to ensure timely delivery.
Delivery Method: To ensure safe and timely delivery, we only use reputed courier services such as DHL, Blue Dart and Fedex. We will email you a tracking number as soon as your items our shipped. Deliveries will only occur between Monday-Friday. Orders will not be shipped or delivered on National Holidays.
Shipping Errors: In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly replace the item for you. Please contact us within 48-hours of receiving the items.
Please Note:
1. Items may be shipped separately.
2. The customer will be liable to pay all local taxes/duties if any.
3. We don’t ship to PO Boxes or APO/FPO address.
Australia
Singapore
UAE
UK
USA
NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders.
Shipping & Handling Charges:
Domestic Order: We provide free shipping on orders above ₹5000/- within India.
International Order: In case of order which is to be shipped outside India customer has to bear the shipping & handling charges plus any duty as applicable at the destination.
Custom Clearance: All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorised officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: “Please do not accept if the package is received in Open/ Tampered condition”. You will find the package sealed with a label saying “Opened for Customs”.
NOTE: In case of International order, customer has to pay the shipping charges at the time of placing the order. Also, custom duty & taxes levied by destination country has to be borne by the customer and needs to be paid to the logistic partner at the time of delivery. Please note that all consignments are on Delivery Duty Unpaid (DDU) basis.
Time To Deliver: The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.
Delivery Time for Domestic Orders: All In-stock items are shipped within 5-7 business days and delivered within 10-15 business days from the date of order.
All out of stock items are shipped within 6-8 weeks and delivered within 3-5 business days from the date of shipment.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days.
If you wish to expedite an order kindly email ccaracleibh@gmail.com or call +919910206348 (Mon-Fri 10-6 IST) in INDIA, and we will try our best to ensure timely delivery.
Delivery Method: To ensure safe and timely delivery, we only use reputed courier services such as DHL, Blue Dart and Fedex. We will email you a tracking number as soon as your items our shipped. Deliveries will only occur between Monday-Friday. Orders will not be shipped or delivered on National Holidays.
Shipping Errors: In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly replace the item for you. Please contact us within 48-hours of receiving the items.
Please Note:
1. Items may be shipped separately.
2. The customer will be liable to pay all local taxes/duties if any.
3. We don’t ship to PO Boxes or APO/FPO address.